Terms & Conditions
Terms & Conditions
Last updated: September 2026
These Terms & Conditions govern your use of the Boulevard Lettings & Estates website and the information and services made available through it.
By using this website, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use the website.
1. About Us
Boulevard Lettings & Estates
293 Dunstable Road
Luton
LU4 8BT
Telephone: 01582 383100
Email: info@boulevardluton.co.uk
2. Use of This Website
You may use this website for lawful purposes and in accordance with these Terms & Conditions.
You must not use this website:
- For any unlawful or fraudulent purpose.
- To attempt to gain unauthorised access to the website or its systems.
- To introduce malicious software, viruses or other harmful material.
- To interfere with the operation or security of the website.
- To reproduce, copy or commercially exploit website content without permission.
- In any way that could damage, disable or impair the website or interfere with another person’s use of it.
3. Property Information
Property descriptions, photographs, floor plans, measurements, prices, rental figures, availability and other property information displayed on this website are provided for general information and may be subject to change.
While we take reasonable steps to ensure that property information is accurate and up to date, we cannot guarantee that all information will always be complete, accurate or current.
Property availability, prices, rental terms and other details may change without notice.
Interested parties should verify important property information with Boulevard Lettings & Estates before making any decision or entering into an agreement.
4. Property Measurements and Descriptions
Where measurements, room dimensions or floor areas are provided, they should be treated as approximate unless expressly stated otherwise.
Photographs, floor plans and other visual materials are intended to provide an indication of the property and may not represent the exact current condition, layout or dimensions.
5. Property Viewings and Enquiries
Submitting an enquiry through the website does not guarantee a viewing, reservation, tenancy, sale or purchase.
Any viewing arrangement is subject to availability and confirmation by Boulevard Lettings & Estates.
We reserve the right to request additional information where reasonably necessary to process an enquiry or arrange a viewing.
6. Property Valuations
Any valuation information or indication provided through the website or following an online enquiry is for guidance only unless confirmed by an authorised representative of Boulevard Lettings & Estates.
A valuation or estimate does not constitute a guarantee of the eventual sale price, rental value or market value of a property.
7. Sales and Purchases
Information provided on this website relating to buying or selling property is general information and does not constitute legal, financial, mortgage, tax or conveyancing advice.
Buyers and sellers should obtain appropriate independent professional advice where required.
Any sale remains subject to the relevant legal documentation, contracts and completion requirements.
8. Lettings and Tenancies
Information about renting and letting property on this website is provided for general information.
A website enquiry, application or viewing does not create a tenancy or guarantee that a property will be let to a particular applicant.
Any tenancy will be subject to the relevant tenancy agreement and applicable legal and regulatory requirements.
Where referencing, right-to-rent checks or other checks are required, these may need to be completed before a tenancy can proceed.
9. Landlord Services
Where Boulevard Lettings & Estates provides property management or other landlord services, the specific services, responsibilities, fees and terms will be governed by the relevant agreement entered into with the landlord.
These website Terms & Conditions do not replace or override the terms of a separate management, letting, sales or other service agreement.
10. Fees and Charges
Any fees or charges for services provided by Boulevard Lettings & Estates will be communicated to the relevant customer and, where applicable, set out in the relevant agreement.
Additional services, third-party costs, contractor charges, compliance costs or other expenses may apply depending on the service requested.
Where a specific promotional offer is advertised, separate promotional Terms & Conditions may apply.
11. Promotional Offers
Promotional offers advertised by Boulevard Lettings & Estates are subject to the specific Terms & Conditions applicable to each promotion.
The separate Terms & Conditions for the 2 Months’ FREE Property Management Fees promotion apply independently and are not replaced by these general website Terms & Conditions.
12. Renters’ Rights and Legal Information
Any information about renters’ rights, landlord responsibilities, property licensing, safety requirements or other legal matters published on this website is provided for general information only.
Legal and regulatory requirements may change. Information on this website should not be treated as legal advice or as a substitute for obtaining professional advice where appropriate.
Where we provide links to official government guidance or other external resources, users should refer to those sources for the latest information.
13. Website Availability
We aim to keep this website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted or error-free.
We may suspend, modify, update or withdraw parts of the website without notice where reasonably necessary, including for maintenance, security or technical reasons.
14. Third-Party Services and Links
This website may use or link to third-party websites, services, property portals, plugins, applications and other external resources.
Third-party services may have their own terms and privacy policies. We are not responsible for the availability, content, security, privacy practices or operation of third-party websites and services.
Examples may include property portals, social media services, live chat services, analytics services and other technology providers used in connection with the website.
15. Live Chat
Our website may provide live chat functionality through a third-party service.
Information submitted through live chat may be processed by the relevant third-party service provider and by Boulevard Lettings & Estates for the purpose of responding to enquiries and providing customer support.
For information about how personal data is handled, please refer to our Privacy & Cookie Policy.
16. Intellectual Property
Unless otherwise stated, the content of this website, including text, graphics, logos, photographs, designs and other materials, belongs to Boulevard Lettings & Estates or is used with permission.
You may view and use the website for your personal and non-commercial purposes.
You must not reproduce, distribute, modify, republish, sell or commercially exploit website content without our prior written permission, except where permitted by law.
17. User-Submitted Information
Where you submit information through our website, you confirm that the information you provide is accurate to the best of your knowledge and that you have the right to provide it.
You should not submit unlawful, misleading, defamatory, offensive or harmful material through the website or any communication facility provided through it.
18. Website Security
We take reasonable steps to maintain the security of our website. However, no website or internet transmission can be guaranteed to be completely secure.
You are responsible for taking reasonable precautions when accessing the website and should ensure that your own device has appropriate security measures in place.
19. Limitation of Liability
We do not exclude or limit liability where doing so would be unlawful.
To the extent permitted by law, Boulevard Lettings & Estates will not be responsible for losses arising from reliance on property information, website content or information that is incomplete, inaccurate, out of date or subsequently changed.
Nothing in these Terms & Conditions affects any statutory rights that cannot lawfully be excluded or limited.
20. Privacy
Our handling of personal information is explained in our Privacy & Cookie Policy.
By using the website, you acknowledge that personal information may be processed in accordance with that policy.
21. Complaints
If you have a complaint about our services, please contact Boulevard Lettings & Estates so that we can investigate the matter in accordance with our complaints procedure.
Our Complaints Procedure can be made available as a separate document and may be viewed or downloaded from the website.
22. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes to our website, services, legal requirements or business practices.
The latest version will be published on this page with the relevant update date.
23. Severability
If any provision of these Terms & Conditions is found to be unlawful, invalid or unenforceable, that provision will be treated as removed to the extent necessary, without affecting the validity of the remaining provisions.
24. Governing Law
These Terms & Conditions and your use of this website are governed by the laws of England and Wales.
Any disputes arising in connection with these Terms & Conditions will be subject to the jurisdiction of the courts of England and Wales, subject to any applicable legal rights.
25. Contact Us
If you have any questions about these Terms & Conditions, please contact:
Boulevard Lettings & Estates
293 Dunstable Road
Luton
LU4 8BT
Telephone: 01582 383100
Email: info@boulevardluton.co.uk